A higher bill is frustrating, but it doesn't always mean a leak. Start with the simplest causes, then move to what needs inspection.
Possible causes
Common causes include:
- Higher usage, more residents or irrigation
- A continuously running toilet
- A tank float valve that doesn't shut
- A leak in the underground or overhead tank
- A leak in concealed pipes
Start with these steps
Compare with previous months, run the meter test with taps closed, listen to toilets, and watch the tank level with valves closed.
If you can't find the cause
The leak may be somewhere hidden. Contact us to arrange a check; if it turns out to be the meter or reading, we'll advise contacting the water provider.
This is general information, not a diagnosis of your home. To identify the cause, contact us to arrange an assessment.